Optional Workshops
Sessions listed on this page are optional and take place the day prior to the official start of the Convention.
Each session below requires a separate registration and/or additional fees. If fees apply, they will be billed to your property statement after the meeting. Please read each session description for details.
Partner for Profit: A Collaborative Approach to
Sales and Revenue Excellence
Date: Sunday, October 20th
Time: 8:00 a.m. - 5:00 p.m.
Cost: $149 (billed to property statement after event) - Includes breakfast, beverages and afternoon snack. Lunch is on own.
GM Points: 1 GM Point Offered
Cancellation Policy: Must cancel by Friday, September 27th to avoid being billed the registration fee of $149 USD. No shows will also be billed the full registration fee.
This course offers an innovative learning experience for General Managers and Sales Managers aiming to enhance their sales and revenue outcomes. This workshop emphasizes the importance of teamwork and collaboration in achieving business excellence. Through interactive sessions, hands-on case studies, and expert guidance from both our Revenue Management and Worldwide Sales teams, you'll explore cutting-edge strategies to synchronize your sales and revenue efforts, fostering a unified approach that leads to substantial growth. Equip yourself with the tools to drive profit through collaboration and position your business for long-term success in a competitive market.
Introducing "Because We Care℠ Clean" - Elevating Hospitality Excellence Through Immaculate Cleanliness!
Date: Sunday, October 20th
Time: 9:00 a.m. - 4:00 p.m.
Cost: $79 (billed to property statement) - Includes breakfast and beverages.
GM Points: 1 GM Point Offered
Cancellation Policy: Must cancel by Friday, September 27th to avoid being billed a cancellation fee of $50 USD. No shows will be billed the full registration fee ($79).
Are you ready to elevate your guest experience to unprecedented heights? Embrace the art of cleanliness with our in-person, instructor-led training - "Because We Care Clean." This transformative program will empower your team to master spotless hospitality, ensuring unparalleled guest satisfaction and loyalty. Join "Because We Care℠ Clean" and bring your guests back again and again for an unforgettable experience. What you’ll learn:
- Guest Perception of Cleanliness: Learn how a pristine environment wins guests' hearts, boosting reviews and return visits.
- Performing Deep Clean and Preventative Maintenance: Equip your staff with expert deep cleaning and maintenance techniques to keep your establishment flawless and reduce future costs.
- Implementing Best Practices: Seamlessly integrate top cleaning practices into daily operations, maximizing efficiency and minimizing disruptions.
- Forms and Checklists: Use our ready-made forms and checklists to streamline cleaning processes, enhance accountability, and track progress.
Recruiting and Retaining – Get Them & Keep Them!
Date: Sunday, October 20th
Time: 1:00 p.m. - 5:00 p.m.
Cost: $79 (billed to property statement) - Includes beverages and afternoon snack.
GM Points: 1/2 GM Point Offered
Cancellation Policy: Must cancel by Friday, September 27th to avoid being billed a cancellation fee of $50 USD. No shows will be billed the full registration fee ($79).
Join us for an interactive in-person training at our convention, designed to make you a top employer in the industry. Learn how to master recruitment techniques and create a retention-focused environment. This program is your gateway to building a high-performing, long-term team. Stand out as an employer of choice and thrive in this competitive landscape.